Menu of Healthcare Security Management Services

I. JCAHO and other legal compliance services:

The Security Management Plan

• Security roles and responsibilities
• Security policy and procedure development
• Emergency response procedures
• Root cause loss analysis
• Performance standards and measurements

  Security Incident Reporting

• Development of a reporting policy and procedures
• Classifications and coding
• Monthly tracking and trending (use of automated database)
• Annual analysis and evaluation of effectiveness
• Security awareness training

  Security Staff Training / Compliance

• NYS Security compliance audits
• NYS Security training for healthcare
• Emergency response training
• Bomb threat response and assessment
• Infant abduction
• Workplace violence
• Development and / or delivery of security orientation training for new employees
• Development and / or delivery of security awareness / in service training for staff

II. Security Management:

Quality Assurance

• Develop processes and procedures to ensure continued effectiveness of security program measures
• Inventory security measures
• Develop a schedule for review of effectiveness
• Train security personnel to actively participate
• Establish programs for reporting to management for client security management
• Develop processes and procedures to ensure correction of reported deficiencies

  Training - Violence in Healthcare

• Risk assessment and surveys
• Policies and procedures
• Reporting of incidents
• Prevention strategies
• Weapons policy and procedures

III. Threat Assessment:

Baseline threat statements

• Measurement of various threat dimensions
• Development of a baseline threat statement
• Classification of threat for the facility

IV. Risk Analysis:

Risk Analysis

• Facilitation of cross functional risk analysis exercises
• Training
• Development of written procedures
• Conduct risk assessments and develop reports and mitigating recommendations

V. Personnel and Operations Protection:

Theft and Property Losses

• Prevention policies and procedures
• Investigative consultation and reporting techniques
• Reimbursement policies / options / impact
• Reducing losses

  Key control

• Conduct gap analysis
• Develop processes and procedures to ensure integrity of system
• Assist in the transition to a new system
• Develop of record keeping processes
• Develop forms and reports

  Medication / Narcotics Diversion

• Prevention through reporting and pre-employment checks
• Profile of a “diverter”
• Diversion techniques
• Recognition of diversion
• Investigative consultation and reporting techniques
• Employee awareness and education

  Access control

• Conduct gap analysis
• Develop processes and procedures to ensure integrity of system
• Develop forms and reports

  Engineering and design of security systems

• Conduct gap analysis
• Develop physical security design concepts
• Budget planning
• Develop requests for proposals
• Manage bid processes
• Project Management
• Commissioning
• Develop operating procedures

  Infant Abduction Prevention

• Risk assessment
• Physical safeguards
• Policies and procedures
• Training, education and abductor profiling

VI. Security and operational emergencies:

Develop and / or implement emergency response / disaster management programs

• Response plan for security
• Internal versus external disasters
• Controlling access to the facility
• Alarm response and procedures
• VIP protection plan
• Media response
• Civil disturbance
• Bomb incidents
• Hostage situations

VII. Information Protection:

• Develop classification systems
• Develop protection procedures
• Develop and deliver education and training programs
• Develop auditing processes